Workflow chat

A clear next step.

Describe the case. Add the evidence. Apply your process.

Your playbook

Example playbook

Establish the cause before applying the delivery process.

Jev checks the facts against your rules before recommending an action.

01Sender caused the damage

NameWhenThen

02Delivery caused the damage

NameWhenThen

03Buyer caused it · first time

NameWhenThen

04Buyer caused it · repeat incident

NameWhenThen

Recommendations only. No refunds, fines, or bans are executed.

Start with what you know. We’ll work through the missing details together.